E-Fulfilment Services

When you sell online, your customers judge you on delivery, and delivery starts with the fulfilment behind it. Seabourne’s e-fulfilment services store your stock, pick and pack every order and ship it worldwide across a multicarrier network, so buyers get fast, tracked delivery and easy returns. A scalable, reliable extension of your e-commerce business, all from one partner.

✓ Orders flow from your webshop, picked, packed and shipped

✓ Real-time stock across every channel, no overselling

✓ Returns and reverse logistics, handled end to end

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E-commerce fulfilment that lets you focus on selling

Selling online is a different game to selling in store, and your customers judge you on the part you see least: what happens after they hit buy. More and more online businesses hand that to a third party fulfilment services provider, though not all offer the same reach, technology and compliance, so it pays to know what to look for when comparing European fulfilment companies before you commit. Seabourne’s e-commerce fulfilment takes the whole of it off your plate, so orders go out accurately, costs stay down and the delivery experience brings people back, while you get on with selling.

Sell cross-border and you are up against local players who already know their market. Fulfilment is how you compete: fast, accurate delivery and easy returns turn first-time buyers into repeat ones. And you are not doing it alone. As part of The Santova Group, with 33 offices in 13 countries across 5 continents, Seabourne puts a worldwide network behind your e-fulfilment services, so you can grow into new markets without logistics holding you back. Our fulfilment solutions flex to your products, your channels and your volumes.

What our e-commerce fulfilment covers

Seabourne runs the whole order operation for you, from the moment stock arrives to the moment it reaches your customer, and back again if it gets returned. The core of the e-fulfilment services:

Real-time inventory management, with live stock across every channel so you never oversell
Accurate pick, pack and dispatch, every order checked before it ships
Integration with Shopify, WooCommerce and your own systems, orders and tracking flowing in automatically
Returns and reverse logistics, including inspection and restocking
Secure storage, including temperature-sensitive and high-value goods
Packaging and labelling that keeps your brand in every box

Each order then ships on the carrier that fits its speed, value and destination, across our three delivery services, B2C Connect, Economy and Express. For how delivery works, see our courier services page.

Why choose Seabourne e-fulfilment services

Tailored solutions: your fulfilment set up around your products, channels and customers
One partner for fulfilment, warehousing, customs and courier, with no handover gaps
Tailored solutions, no standard packages: the right carrier for every parcel
Real-time inventory and order visibility, integrated with Shopify, WooCommerce and your own systems
Returns and reverse logistics handled in-house, not passed to a third party
AEO-certified, so cross-border orders clear customs faster and keep moving
Peak-season flexibility that scales with your volumes without losing accuracy
Multilingual customer service and operations teams, with personal account management and transparent SLAs
Part of The Santova Group, with a worldwide network behind every order

Europe fulfillment center
in the Netherlands

Your logistics challenges solved

A Europe fulfillment center lets businesses outside the EU deliver to European customers quickly, cost-effectively and without managing cross-border logistics on every single order. Stock once in the Netherlands, ship everywhere. With access to 500 million consumers and connections across every major transport route, one central hub replaces a fragmented network of local solutions. One location. Every market. Total control.

More than pick and pack: supporting fulfilment services

Alongside everyday fulfilment, our e-fulfilment services include the integration, handling and support that keep your orders moving. These fulfilment solutions scale up as you grow and flex back when you need them to.

✓ Inbound goods receipt and quality checks
✓ Kitting, bundling and repackaging
✓ Batch, lot and expiry control
✓ Marketplace and multichannel order management
✓ Automated order updates and delivery notifications

✓ Checkout and conversion consultancy
✓ Local market knowledge and go-to-market support
✓ Customs clearance, consultancy, fiscal representation
✓ Stock and order reporting via Power BI
✓ Temporary and overflow storage

One partner for your whole supply chain

Most fulfilment providers stop at pick, pack and ship. Seabourne doesn’t. Backed by the Santova Group’s worldwide network, we connect your fulfilment to the freight that brings stock in, the customs clearance that keeps it moving and the fiscal representation that lets you sell across the EU, all under one partner, so nothing falls between separate vendors.

Our e-fulfilment services run from the Netherlands and cover the whole order journey: stock received and stored, orders picked, packed and shipped, returns handled, with freight, customs and fiscal representation under the same partner. As a third party fulfilment partner set up around your operation rather than a standard package, that gives you one contract, fewer handovers and order fulfilment your customers can rely on, wherever in the world they buy.

Who we fulfil for

Our e-fulfilment services handle orders for the sectors Seabourne knows best: e-commerce and retail, fashion and apparel, cosmetics, skincare and beauty, technology and electronics, health, supplements and wellness, and pharma and healthcare (covered in full on our pharma and healthcare page). From fast-growing D2C brands to established multichannel retailers, we build your e-commerce fulfilment around your products and your customers, not a standard package.

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Frequently Asked Questions

What is e-fulfilment and how does it work?

E-fulfilment is the operation behind your online orders: receiving stock, storing it, then picking, packing and shipping each order as it comes in, and handling returns. When a customer buys from your webshop, the order flows to the fulfilment centre, where it is picked, packed and dispatched on the right carrier, usually within a day. Outsourcing it to a third party fulfilment services provider like Seabourne you sell, and we run the order fulfilment.
When should I outsource e-fulfilment?

When (e-commerce) fulfilment starts taking time away from growing the business. Most brands outsource once order volumes climb, peak seasons get hard to staff, or shipping and returns become a drain. Third party fulfilment services give you the warehouse space, systems and carrier rates you would otherwise build yourself, so you scale without the fixed overhead. Many make the move as they expand into new markets.
How much does e-fulfilment cost?

E-fulfilment pricing usually combines storage (per pallet or cubic metre), pick-and-pack fees per order, and outbound shipping, with value-added fulfilment services like kitting or returns charged separately. Costs depend on your volumes, product type and where you ship. Rather than a fixed rate card, Seabourne quotes against your specific operation, and because we compare carriers across a multicarrier network, shipping is matched to a competitive rate. Contact us for a tailored quote.
Can Seabourne integrate with my webshop?

Yes. Our warehouse system connects to Shopify, WooCommerce and other leading platforms via API, as well as your ERP or OMS. Orders flow in automatically, stock levels and tracking sync in real time, and you keep full visibility through one dashboard with Power BI reporting. For marketplaces and multichannel selling, every channel runs through the same system, so you manage one stock pool rather than several.
How does Seabourne handle returns?

Returns come back into the warehouse, are inspected, and are then restocked, repackaged or disposed of, with your stock levels updated automatically. We run the full reverse-logistics process so customers get refunds or replacements quickly and your inventory stays accurate. For returns-heavy categories like fashion, a clean returns operation protects both margin and the customer relationship, and it runs on the same platform as your outbound orders.
How does Seabourne handle peak season?

Our capacity flexes with your volumes, so peaks like Black Friday and the Christmas run are absorbed without slowing down or losing accuracy. Because storage and staffing scale up and back as needed, you are not paying for peak capacity year-round. We plan ahead with you on forecasts and stock, so the busiest weeks of your year run as smoothly as any other.
How does delivery work, and which carriers does Seabourne use?

Once an order is packed, it ships on the carrier that best fits its speed, value and destination, drawn from a multicarrier network rather than a single courier. Delivery runs across three services, B2C Connect, Economy and Express, covering both B2B and B2C, with same-day and next-day options inside the Netherlands and international delivery worldwide. See our courier services page for how each option works.
What's the difference between e-fulfilment and warehousing?

Warehousing is storing and managing your inventory. E-fulfilment is the order operation that runs on top of it: picking, packing, shipping and returns as orders come in. Most online businesses need both, and they work best joined up, so stock, orders and dispatch run on one system. Seabourne provides both under one partner. If storage is your main need, see our warehousing page.
Can Seabourne fulfil orders across Europe and internationally?

Yes. We ship worldwide, and from the Netherlands most of Europe is within a day or two by road. For businesses based outside the EU, holding stock here lets you reach European customers fast and clear customs once, without setting up a local entity. That is covered in full on our Europe fulfilment centre page.

Warehousing Services