Courier Services

Whether you ship B2C, B2B or both, your customers expect flexibility in how their parcels are delivered. Seabourne’s courier services connect you to more than 200 delivery infeeds worldwide through a single multi-carrier network, operated from the Netherlands. Match each shipment to the service that fits its value, urgency and weight. Choose from Express, Economy or B2C Connect, all managed with one shipping label and end-to-end tracking. Our AEO-certified team takes care of customs clearance in-house.

200+ delivery infeeds, one multi-carrier network
Platform integration, full end-to-end live tracking
AEO-certified, customs handled in-house

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How does multi-carrier courier delivery work?

Instead of relying on a single carrier, a multi-carrier courier selects the best delivery option for each individual parcel. You book your shipment through our online dashboard or via an integration with your platform. We compare services from global integrators, local delivery partners and postal and parcel operators to find the best route based on the parcel’s value, urgency, weight and destination. You receive one shipping label, regardless of which carrier handles the delivery. All tracking information is consolidated in a single dashboard. If a delay or customs hold occurs, our team steps in and works directly with the carrier to resolve the issue. Seabourne has been providing multi-carrier courier services from the Netherlands for over 25 years.

As part of The Santova Group, Seabourne is backed by a global network of 33 offices in 13 countries across 5 continents. From our base in the Netherlands, we combine this international reach with local expertise wherever your parcels are heading. Local teams, language skills and in-depth market knowledge help ensure smooth delivery and reliable support at every destination.

Which courier service fits your parcel?

All three shipping tiers run on a single label with end-to-end visibility from collection to delivery. What changes is the speed, the carrier mix and the kind of parcel each service suits. B2C Connect is a tracked e-commerce service for lower-value consumer orders across Europe. It uses local partners and postal infeeds with no private surcharges or volume-weight ratios so you pay on real weight. Customers get tracking updates in their own language with delivery in three to six working days. Economy offers a balance of cost and speed for mid-value B2C and B2B parcels between two and thirty kilograms. It moves through standard carriers with average tracking and delivers in two to three working days. For high-value or time-critical B2C and B2B shipments up to seventy kilograms Express leverages integrator partners to deliver to the doorstep in just one to two working days.

B2C Connect

(Tracked B2C e-commerce solution)

Single shipping label solution (Seabourne B2C Connect)
No private delivery surcharges
No volume weight ratio, only real weight within Europe
Local hero and postal infeeds (3-6 working days)
Tracking (limited visibility)
Linehaul (direct infeeds)
Local language customer communications
Multiple choice of local delivery partners
End-to-end visibility

Economy

(Tracked B2C and B2B parcel solution)

Single shipping label solution (Seabourne Economy)
Various fuel surcharges
Standard parcel delivery partners (2-3 working days)
Tracking (average visibility)
Multiple choice of parcel delivery partners
End-to-end visibility

Express

(Tracked B2C and B2B parcel solution)

Single shipping label solution (Seabourne Express)
Various fuel surcharges
Express delivery via our integrator partners (1-2 working days)
Tracking (full visibility)
Multiple choice of integrator delivery partners
End-to-end visibility

B2C Connect, Economy and Express compared

No matter what your business requires, our three courier services and 200+ delivery infeeds make international parcel delivery more flexible, connecting you and your customers to new markets through multi-carrier shipping that offers more choice. Not only in delivery times, but in price, in timely local notifications, and in a global delivery experience that meets your customers’ expectations.

B2C Connect

Single shipping label solution
YES

Fuel surcharges
YES

Private delivery surcharges
NO

Volume weight ratio
NO

Infeeds
Local & Postal

Tracking

Transit Times
3-6 days

Multiple choice of local delivery partners
YES

Customer Service

Best solution for
B2C Delivery

Best solution based on weight break
0-2 / 2-5 KG

Best solution based on product value
< € 50

End-to-end visibility
YES

Economy

Single shipping label solution
YES

Fuel surcharges
YES

Private delivery surcharges
YES

Volume weight ratio
YES

Infeeds
Parcel & Integrator

Tracking

Transit Times
2-3 days

Multiple choice of local delivery partners
YES

Customer Service

Best solution for
B2C & B2B

Best solution based on weight break
2-30 KG

Best solution based on product value
€ 50 – € 150

End-to-end visibility
YES

Express

Single shipping label solution
YES

Fuel surcharges
YES

Private delivery surcharges
YES

Volume weight ratio
YES

Infeeds
Integrator

Tracking

Transit Times
1-2 days

Multiple choice of local delivery partners
YES

Customer Service

Best solution for
B2C & B2B

Best solution based on weight break
0-70 KG

Best solution based on product value
> € 150

End-to-end visibility
YES

Medical courier services for pharma and healthcare

For temperature-sensitive and time-critical healthcare shipments, our medical courier service moves samples, medicines and devices under controlled conditions, with dry-ice and temperature-critical handling where needed. As an AEO-certified and GDP-compliant operator, we keep the cold chain and paperwork intact end to end. For the full picture on regulated goods, see our pharma and healthcare page.

Same-day delivery in the Netherlands

When a parcel cannot wait, our same-day courier service moves it across the Netherlands the same working day: replacement parts, urgent documents, anything time-critical. For deliveries tied to a fixed deadline rather than same-day urgency, we also run preferred and scheduled time-definite delivery, so a parcel arrives on the day, and in the window, you and your customer have agreed.

Why choose Seabourne courier services

AEO-certified and GDP-compliant, with customs handled in-house
200+ delivery infeeds through one multi-carrier network, on a single shipping label
Tailored solutions, no standard packages: the right carrier for every parcel
API, platform integration and end-to-end tracking
Multilingual customer service, operations and customs teams
Peak-season flexibility that scales with your volumes
Personal, dedicated 24/7 account management with transparent SLAs
Part of The Santova Group, with a worldwide delivery footprint
One partner for courier, customs and warehousing, with no handover gaps

What our customers say

“

We chose Seabourne because they provide a high-quality, reliable service that perfectly meets our expectations. Their service aligns well with the standards we wish to uphold, offering excellent value for money. Furthermore, communication was pleasant, professional and efficient. Seabourne was able to meet all of our specific requirements and delivery times. The positive experiences and references from others also influenced our decision.

Unlike a standard courier service, Seabourne actively works with you to find the most suitable shipping solution, including customs clearance, international regulations and time-critical deliveries. They have a global network and provide personalised support throughout the entire process. This makes them particularly well-suited to complex international shipments where reliability, speed and flexibility are essential.

They help us dispatch domestic and international consignments efficiently and reliably, taking complex logistical issues off our hands. This includes express deliveries, customs formalities, and coordinating consignments to various countries. Consequently, we are free from the burden of operational handling and can rest assured that important documents and goods will reach their intended destination safely and on time.

One example is an urgent shipment of important documents to one of our international offices. Not only did Seabourne arrange the transport, they also proactively helped us identify the fastest and most reliable shipping method. They kept us informed of the shipment’s status throughout the entire process. Thanks to their quick response and personalised support, the documents were delivered on time. This was essential in order for us to meet our deadline.

In short, Seabourne is a reliable logistics partner that responds quickly, thinks proactively, and carefully manages complex international shipments from start to finish.

Cindy
De Brauw Blackstone Westbroek

We have now been working with Seabourne for over 20 years to ship our goods.

For us, it is important that consignments are handled reliably and quickly at a reasonable cost. What we particularly appreciate about this partnership is the direct and personal contact with our dedicated contact person and the customer service team.

If a consignment requires a little extra attention, they work with us to find a suitable solution and explore the available options. This applies to both smaller and larger consignments.

On occasion, extra speed or flexibility is required, and it is important to be able to react quickly. A recent example was an urgent consignment within the Netherlands that was at risk of being delivered late by one of Seabourne’s transport partners. Following a telephone call to Seabourne, a solution was sought immediately and the consignment was delivered that very evening.

Even if things don’t go to plan on occasion, the issue is addressed and a solution sought. That combination of reliability, personal contact and practical problem-solving is the main reason why we have been working with Seabourne for so long.

Monique
ICL

Here at Te Lintelo Systems, we entrust the vast majority of our imports and exports to Seabourne Logistics. To be honest, we wouldn’t want to use anyone else.

Having a personal point of contact with our account manager and the customer service team makes a huge difference to us. While large international carriers can become bogged down in procedures and systems, Seabourne works with us to find solutions and explore possibilities. They are flexible, adapt quickly, go the extra mile when necessary, and act proactively when things don’t go to plan. This is precisely the solution-oriented approach and service that we at Te Lintelo Systems also aim to offer our customers.

This is why we don’t just see Seabourne as a carrier, but as a reliable logistics partner in our day-to-day business above all.

Roland
TLS – Te Lintelo Systems

We chose Seabourne because of their bespoke logistics solutions. In particular, their expertise in e-fulfilment and customs clearance is of great added value to us.

What sets Seabourne apart from a standard courier service is the diversity of carriers they offer. They monitor and oversee our daily flow of goods, which takes a huge burden off our shoulders.

A good example of the value they add is the proactive way in which Seabourne works with us. For instance, they supported us in setting up a complex B2C returns process by thoroughly assessing the feasibility and carrying out a cost-benefit analysis. We greatly appreciate this kind of active involvement.

If you’re looking for a logistics partner that’s flexible, prioritises personal contact and can combine multiple logistics services, then Seabourne is the best option.

Roger
ECS

Read all the experiences

Additional courier services

Alongside everyday delivery, our courier services include the integration, handling and support that keep your shipments moving.

✓ Integrated shipping and single-label integration
✓ Onboard courier for hand-carried, time-critical shipments
✓ Same-day courier services and time-definite delivery
✓ Dangerous goods handling and documentation
✓ Import services, customs clearance and consultancy

✓ Returns management and reverse logistics
✓ Shipment insurance and additional cover
✓ Automated status updates and delivery notifications
✓ Bonded transit documentation (T1/T2)
✓ Proof of delivery and signature capture

Delivered worldwide

Your parcels leave from the Netherlands as one of Europe’s most connected logistics bases. Our courier services operate from Eindhoven in the high-tech corridor and Hoofddorp next to Amsterdam Airport Schiphol for fast air express deliveries. Every parcel feeds into our worldwide network and reaches your customers on the route that suits it best. Across every carrier in the network we monitor parcels from a single dashboard and step in whenever issues like delays or customs holds occur. Our team works directly with carriers and customers to fix problems while automated notifications keep everyone informed every step of the way.

Who we deliver for

Our courier services carry parcels for the sectors Seabourne knows best: e-commerce and e-fulfilment, technology and electronics, cosmetics and skincare, automotive parts, pharma and healthcare (covered in full on our pharma and healthcare page), and dangerous goods. We also handle the shipments that need more care: temperature-sensitive medical deliveries, ADR-classed dangerous goods, hand-carried onboard courier, and high-value items where tracking and security matter most.

Seabourne started as a courier in 1962, when Sir Clive Bourne began moving parcels across Europe, and today operates as part of The Santova Group’s global logistics network. Our courier services run from the Netherlands and cover the whole journey: a single label, the right carrier, tracking, customs clearance and delivery, with courier, customs and warehousing under one partner. That gives you one contract, fewer handovers and parcels that arrive where your customers expect them, on time.

We deliver. Worldwide. Always.

Think it’s complicated?

Go on. Set us a challenge. We will tell you how we solve it.

Contact our team

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Frequently Asked Questions

Why use a multi-carrier courier strategy instead of a single carrier?

A single carrier locks you into their rates, lanes and transit times. With a multi-carrier strategy, we match every parcel to the carrier that fits it best on speed, cost and destination, drawing on more than 200 delivery infeeds worldwide. You get better-suited deliveries, fewer failed attempts and one label across all of them, without managing a dozen carrier contracts yourself.
How long does international courier delivery take?

It depends on the service and destination. Express delivers in one to two working days through integrator partners, Economy in two to three days, and B2C Connect in three to six days for e-commerce parcels within Europe. Same-day is available within the Netherlands. For urgent paperwork, our International Courier Documents service moves items under two kilograms worldwide on the fastest available route.
How much does a courier service cost?

Pricing depends on weight, dimensions, destination, urgency and the service you choose. Because we compare carriers across a multi-carrier network, we match each shipment to a competitive rate rather than one carrier’s fixed pricing. Tell us your volumes and lanes and we will put together a quote. B2C Connect carries no private delivery surcharges, while Economy and Express run on standard fuel surcharges.
Does Seabourne offer same-day delivery?

Yes. Our same-day courier service moves parcels across the Netherlands the same working day, for replacement parts, urgent documents and anything that cannot wait. For shipments with a fixed deadline rather than same-day urgency, we also offer preferred and scheduled time-definite delivery, so a parcel arrives on the day and in the window you have agreed with your customer.
Does Seabourne provide medical or pharmaceutical courier services?

Yes. Our medical courier service handles temperature-sensitive and time-critical healthcare shipments, samples, medicines and devices, with dry-ice handling and GDP-compliant cold-chain control. We are AEO-certified, so customs stays in hand too. For regulated pharma and healthcare logistics in full, see our pharma and healthcare page.
Can I track parcels and integrate Seabourne with my platform?

Yes. Every shipment runs on a single label with end-to-end tracking through the Seabourne Online Dashboard, and consolidated status across all carriers in one place. We integrate with your e-commerce platform or systems via API, so orders, labels and tracking flow automatically, and automated notifications keep you and your customers informed without chasing a tracking number.
How do you handle customs for international parcels?

Our in-house customs team clears parcels as part of the courier service, with AEO certification for faster, lower-risk clearance. We handle declarations, classification and documentation, and for shipments needing bonded transit we manage the T1/T2 paperwork. For the full customs offering, including brokerage and fiscal representation, see our customs services page.
Can Seabourne ship dangerous goods?

Yes. We handle ADR-classified dangerous goods with the required documentation and carrier selection, including items that need special handling or restricted transport modes. Dangerous goods often travel alongside temperature-controlled or high-value shipments, and our operations and customs teams manage the paperwork and compliance end to end. Tell us what you are shipping and we will confirm the right route.
When should I use a courier instead of freight?

Courier suits parcels and documents that are time-sensitive, smaller and need door-to-door delivery with full tracking, up to 70 kilograms per piece. For pallets, full loads or heavier consignments, freight is usually more cost-effective. Many shippers use both, and we run freight services alongside courier services, so you can move everything through one partner.

Warehousing

E-Fulfilment