{"id":7154,"date":"2026-10-23T14:02:42","date_gmt":"2026-10-23T12:02:42","guid":{"rendered":"https:\/\/seabournelogistics.com\/nl-en\/?page_id=7154"},"modified":"2026-10-23T15:34:38","modified_gmt":"2026-10-23T13:34:38","slug":"customer-experiences","status":"publish","type":"page","link":"https:\/\/seabournelogistics.com\/nl-en\/company\/customer-experiences\/","title":{"rendered":"Customer Experiences"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-7154\" data-postid=\"7154\" class=\"themify_builder_content themify_builder_content-7154 themify_builder tf_clear\">\n                    <div  data-css_id=\"i2bp778\" data-lazy=\"1\" class=\"module_row themify_builder_row headslide-ow fullwidth_row_container tb_i2bp778 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_jyhw778 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_2 tb_uiwj778\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_9czh778 first\">\n                    <!-- module plain text -->\n<div  class=\"module module-plain-text tb_n2ou778 headingDivider\" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    <h1>Customer <span>Experiences<\/span><\/h1>    <\/div>\n<\/div>\n<!-- \/module plain text --><!-- module text -->\n<div  class=\"module module-text tb_ezm1778   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p>From smooth customs clearance to complex urgent shipments: we are committed to a personalised and reliable approach. Read about our customers\u2019 experiences and find out what we can do for your goods flow.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column sub_column col4-2 tb_upt1778 last\">\n                            <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-mobile-padding=\"25px\" data-css_id=\"a2h2645\" data-lazy=\"1\" class=\"module_row themify_builder_row headslide-ow fullwidth_row_container tb_a2h2645 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_dov6645 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_1x6l645\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_ljwf645 first\">\n                    <!-- module plain text -->\n<div  class=\"module module-plain-text tb_1pbr645 \" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    <span>\u201c<\/span>\n    <\/div>\n<\/div>\n<!-- \/module plain text --><div  class=\"module themify_builder_slider_wrap tf_clearfix module-slider tb_8h1b645  slider-default  \" data-lazy=\"1\">\n        <div class=\"themify_builder_slider tf_carousel tf_swiper-container tf_rel tf_overflow\" data-lazy=\"1\"        data-visible=\"1\"\n        data-tab-visible=\"1\"\n        data-mob-visible=\"1\"\n        data-scroll=\"1\"\n                        data-pause_hover=\"1\"\n        data-speed=\"1\"\n        data-wrapvar=\"1\"\n        data-slider_nav=\"1\"\n        data-pager=\"1\"\n        data-effect=\"scroll\"\n        data-height=\"variable\"\n        data-css_url=\"https:\/\/seabournelogistics.com\/nl-en\/wp-content\/themes\/themify-ultra\/themify\/themify-builder\/css\/modules\/sliders\/carousel,https:\/\/seabournelogistics.com\/nl-en\/wp-content\/themes\/themify-ultra\/themify\/themify-builder\/css\/modules\/sliders\/slider\"\n                    >\n        <div class=\"tf_swiper-wrapper tf_lazy tf_rel tf_w tf_h tf_textc\">\n                 <div class=\"tf_swiper-slide\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\">We chose Seabourne because they provide a high-quality, reliable service that perfectly meets our expectations. Their service aligns well with the standards we wish to uphold, offering excellent value for money. Furthermore, communication was pleasant, professional and efficient. Seabourne was able to meet all of our specific requirements and delivery times. The positive experiences and references from others also influenced our decision.<\/p>\n<p style=\"text-align: left;\">Unlike a standard courier service, Seabourne actively works with you to find the most suitable shipping solution, including customs clearance, international regulations and time-critical deliveries. They have a global network and provide personalised support throughout the entire process. This makes them particularly well-suited to complex international shipments where reliability, speed and flexibility are essential.<\/p>\n<p style=\"text-align: left;\">They help us dispatch domestic and international consignments efficiently and reliably, taking complex logistical issues off our hands. This includes express deliveries, customs formalities, and coordinating consignments to various countries. Consequently, we are free from the burden of operational handling and can rest assured that important documents and goods will reach their intended destination safely and on time.<\/p>\n<p style=\"text-align: left;\">One example is an urgent shipment of important documents to one of our international offices. Not only did Seabourne arrange the transport, they also proactively helped us identify the fastest and most reliable shipping method. They kept us informed of the shipment\u2019s status throughout the entire process. Thanks to their quick response and personalised support, the documents were delivered on time. This was essential in order for us to meet our deadline.<\/p>\n<p style=\"text-align: left;\">In short, Seabourne is a reliable logistics partner that responds quickly, thinks proactively, and carefully manages complex international shipments from start to finish.<br><br><br><strong>Cindy <a href=\"https:\/\/www.debrauw.com\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"http:\/\/www.debrauw.com\/\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6504 \" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/De-Brauw-Blackstone-Westbroek-logo.svg\" alt=\"\" width=\"146\" height=\"49\"><\/a><\/strong><br>De Brauw Blackstone Westbroek<br><br><\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\">We have now been working with Seabourne for over 20 years to ship our goods.<\/p>\n<p style=\"text-align: left;\">For us, it is important that consignments are handled reliably and quickly at a reasonable cost. What we particularly appreciate about this partnership is the direct and personal contact with our dedicated contact person and the customer service team.<\/p>\n<p style=\"text-align: left;\">If a consignment requires a little extra attention, they work with us to find a suitable solution and explore the available options. This applies to both smaller and larger consignments.<\/p>\n<p style=\"text-align: left;\">On occasion, extra speed or flexibility is required, and it is important to be able to react quickly. A recent example was an urgent consignment within the Netherlands that was at risk of being delivered late by one of Seabourne\u2019s transport partners. Following a telephone call to Seabourne, a solution was sought immediately and the consignment was delivered that very evening.<\/p>\n<p style=\"text-align: left;\">Even if things don\u2019t go to plan on occasion, the issue is addressed and a solution sought. That combination of reliability, personal contact and practical problem-solving is the main reason why we have been working with Seabourne for so long.<br><br><br><strong>Monique <a href=\"https:\/\/www.icl-group.com\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/nl.icl-group.com\/\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6509 size-full\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/ICL-logo.svg\" alt=\"\" width=\"115\" height=\"44\"><\/a><\/strong><br>ICL<\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\">Here at Te Lintelo Systems, we entrust the vast majority of our imports and exports to Seabourne Logistics. To be honest, we wouldn\u2019t want to use anyone else.<\/p>\n<p style=\"text-align: left;\">Having a personal point of contact with our account manager and the customer service team makes a huge difference to us. While large international carriers can become bogged down in procedures and systems, Seabourne works with us to find solutions and explore possibilities. They are flexible, adapt quickly, go the extra mile when necessary, and act proactively when things don\u2019t go to plan. This is precisely the solution-oriented approach and service that we at Te Lintelo Systems also aim to offer our customers.<\/p>\n<p style=\"text-align: left;\">This is why we don&#8217;t just see Seabourne as a carrier, but as a reliable logistics partner in our day-to-day business above all.<br><br><br><strong>Roland <a href=\"https:\/\/www.tlsbv.nl\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/www.tlsbv.nl\/\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6510 size-medium\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/TLS-logo-300x53.webp\" alt=\"\" width=\"219\" height=\"40\"><\/a><\/strong><br>TLS &#8211; Te Lintelo Systems<br><br><\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\">We chose Seabourne because of their bespoke logistics solutions. In particular, their expertise in e-fulfilment and customs clearance is of great added value to us.<\/p>\n<p style=\"text-align: left;\">What sets Seabourne apart from a standard courier service is the diversity of carriers they offer. They monitor and oversee our daily flow of goods, which takes a huge burden off our shoulders.<\/p>\n<p style=\"text-align: left;\">A good example of the value they add is the proactive way in which Seabourne works with us. For instance, they supported us in setting up a complex B2C returns process by thoroughly assessing the feasibility and carrying out a cost-benefit analysis. We greatly appreciate this kind of active involvement.<\/p>\n<p style=\"text-align: left;\">If you\u2019re looking for a logistics partner that\u2019s flexible, prioritises personal contact and can combine multiple logistics services, then Seabourne is the best option.<br><br><a href=\"https:\/\/www.ecs-electronics.nl\/en-home\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/www.ecs-electronics.nl\/en-home\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6506\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/ECS-logo-300x300.png\" alt=\"\" width=\"115\" height=\"115\"><\/a><br><strong>Roger<\/strong><br>ECS<\/p>                <\/div>\n            <\/div>\n        <\/div>            <\/div>\n    <\/div>\n<\/div>\n        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-mobile-padding=\"25px\" data-css_id=\"fml5542\" data-lazy=\"1\" class=\"module_row themify_builder_row headslide-ow fullwidth_row_container tb_fml5542 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_n6wu542 first\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_zfao542\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_13aw542 first\">\n                    <!-- module plain text -->\n<div  class=\"module module-plain-text tb_8izh542 \" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    <span>\u201c<\/span>\n    <\/div>\n<\/div>\n<!-- \/module plain text --><div  class=\"module themify_builder_slider_wrap tf_clearfix module-slider tb_eex8542  slider-default  \" data-lazy=\"1\">\n        <div class=\"themify_builder_slider tf_carousel tf_swiper-container tf_rel tf_overflow\" data-lazy=\"1\"        data-visible=\"1\"\n        data-tab-visible=\"1\"\n        data-mob-visible=\"1\"\n        data-scroll=\"1\"\n                        data-pause_hover=\"1\"\n        data-speed=\"1\"\n        data-wrapvar=\"1\"\n        data-slider_nav=\"1\"\n        data-pager=\"1\"\n        data-effect=\"scroll\"\n        data-height=\"variable\"\n        data-css_url=\"https:\/\/seabournelogistics.com\/nl-en\/wp-content\/themes\/themify-ultra\/themify\/themify-builder\/css\/modules\/sliders\/carousel,https:\/\/seabournelogistics.com\/nl-en\/wp-content\/themes\/themify-ultra\/themify\/themify-builder\/css\/modules\/sliders\/slider\"\n                    >\n        <div class=\"tf_swiper-wrapper tf_lazy tf_rel tf_w tf_h tf_textc\">\n                 <div class=\"tf_swiper-slide\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\" data-path-to-node=\"1\">We have been working with Seabourne since 2011, and we are still delighted with our decision to do so. Whether we call or book online, everything is sorted quickly and easily. Once a booking has been made, Seabourne takes full responsibility for the shipment and keeps us well informed. They react immediately even when something unexpected happens. Recently, for example, we needed to urgently send a shipment to our sister factory in southern Germany. The shipment was loaded in the morning, and by 8:30 pm, we had already received confirmation that it had been delivered. It&#8217;s exactly what you want as a customer: a fast and reliable service that doesn&#8217;t cause you any worry.<br><br><a href=\"https:\/\/www.debrauw.com\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"http:\/\/www.debrauw.com\/\"><br><\/a><strong>Marijn <a href=\"https:\/\/advanced-industries-packaging.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignright wp-image-6502\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Advanced-Industries-Packaging-logo-300x113.png\" alt=\"\" width=\"167\" height=\"63\"><\/a><\/strong><br>Advanced Industries Packaging<br><br><\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\" data-path-to-node=\"1\">We have been working with Seabourne since 2011, and we are still delighted with our decision to do so. Whether we call or book online, everything is sorted quickly and easily. Once a booking has been made, Seabourne takes full responsibility for the shipment and keeps us well informed. They react immediately even when something unexpected happens. Recently, for example, we needed to urgently send a shipment to our sister factory in southern Germany. The shipment was loaded in the morning, and by 8:30 pm, we had already received confirmation that it had been delivered. It&#8217;s exactly what you want as a customer: a fast and reliable service that doesn&#8217;t cause you any worry.<br><br><br><strong>Ton<a href=\"https:\/\/www.curtec.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6520 size-medium\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Curtec-logo-300x118.png\" alt=\"\" width=\"261\" height=\"102\"><\/a><\/strong><br>CurTec<\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\" data-path-to-node=\"2\">I had a productive discussion with an account manager at the time, who explained Seabourne\u2019s services to me in detail. We were particularly impressed by the combination of parcel services and the option to send express consignments occasionally. Both are easy to book and perfectly suit our day-to-day needs. What we particularly like is Seabourne\u2019s flexibility and their willingness to work with us to find solutions. We\u2019ve been very satisfied with the service over the years, and the reason we\u2019re still customers is ultimately because of that.<br><br><br><strong>Fran\u00e7ois<\/strong> <a href=\"https:\/\/www.foban.nl\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6507\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Foban-logo.webp\" alt=\"\" width=\"123\" height=\"59\"><\/a><br>FoBan<br><br><\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\" data-path-to-node=\"2\"><span data-teams=\"true\">Seabourne has an great website for making bookings and obtaining quotes. They respond quickly and effectively to any questions via various channels. We have also never experienced a failed collection.<br><br><br><strong>Aline <a href=\"https:\/\/www.dufor.nl\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/www.dufor.nl\/\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6505\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Dufor-logo.svg\" alt=\"\" width=\"178\" height=\"50\"><\/a><\/strong><br>DuFor Polyester Specialties<br><\/span><\/p>                <\/div>\n            <\/div>\n        <\/div>            <\/div>\n    <\/div>\n<\/div>\n        <\/div>\n                    <\/div>\n                <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_seqi542 last\">\n                            <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_plal542\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_46nj542 first\">\n                    <!-- module plain text -->\n<div  class=\"module module-plain-text tb_4c5c542 \" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    <span>\u201c<\/span>\n    <\/div>\n<\/div>\n<!-- \/module plain text --><div  class=\"module themify_builder_slider_wrap tf_clearfix module-slider tb_1k0z542  slider-default  \" data-lazy=\"1\">\n        <div class=\"themify_builder_slider tf_carousel tf_swiper-container tf_rel tf_overflow\" data-lazy=\"1\"        data-visible=\"1\"\n        data-tab-visible=\"1\"\n        data-mob-visible=\"1\"\n        data-scroll=\"1\"\n                        data-pause_hover=\"1\"\n        data-speed=\"1\"\n        data-wrapvar=\"1\"\n        data-slider_nav=\"1\"\n        data-pager=\"1\"\n        data-effect=\"scroll\"\n        data-height=\"variable\"\n        data-css_url=\"https:\/\/seabournelogistics.com\/nl-en\/wp-content\/themes\/themify-ultra\/themify\/themify-builder\/css\/modules\/sliders\/carousel,https:\/\/seabournelogistics.com\/nl-en\/wp-content\/themes\/themify-ultra\/themify\/themify-builder\/css\/modules\/sliders\/slider\"\n                    >\n        <div class=\"tf_swiper-wrapper tf_lazy tf_rel tf_w tf_h tf_textc\">\n                 <div class=\"tf_swiper-slide\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <div class=\"CvNuD\" data-sfc-root=\"c\" data-wiz-uids=\"YiBsnc_t,YiBsnc_u,YiBsnc_v\" data-hveid=\"CAAIBxAA\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\">\n<div class=\"hgzZ0d\" data-ved=\"2ahUKEwiLgfT01sqXAxVU3wIHHcK6BnYQ8usTegYIAAgHEAU\" data-processed=\"true\">\n<div class=\"UGcVVe BPUOre\" data-processed=\"true\">\n<div class=\"n6owBd awi2gc\" style=\"text-align: left;\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-hveid=\"CAAIBxAG\" data-complete=\"true\" data-processed=\"true\">\n<p>We are very satisfied with Seabourne. In particular, we appreciate their proactive approach to shipments and the fact that they follow up on virtually all of them, ensuring that potential issues are identified in advance. Even when problems do occur, they are always handled professionally, with every effort made to resolve the issue. This is certainly not a given when I compare it to the carriers we use for road transport.<br><br><br><strong>Stephan <\/strong><a href=\"https:\/\/www.adams-music.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6566\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Adams-logo-300x113.png\" alt=\"\" width=\"165\" height=\"62\"><\/a><br>Adams Musical Instruments<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: left;\" data-path-to-node=\"1\">\u00a0<\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\" data-path-to-node=\"1\">We chose Seabourne because of the convenience and hassle-free service it offers. Compared to a standard courier service, the main differences are the ease of booking and the short waiting times when contacting customer services. There are no long waiting times when contacting them by phone or email. They redirect you to the relevant department immediately, and any query or complaint is dealt with and resolved straight away.<br><br><strong><a href=\"https:\/\/srgi.eu\/nl\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6551\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/SRG-logo-300x187.png\" alt=\"\" width=\"154\" height=\"96\"><\/a><\/strong><br><strong>Mariska<\/strong><br>SRG International\u00a0<\/p>                <\/div>\n            <\/div>\n        <\/div>             <div class=\"tf_swiper-slide\" style=\"content-visibility:hidden\">            <div class=\"slide-inner-wrap\">\n                <div class=\"slide-content tb_text_wrap\">\n                    <p style=\"text-align: left;\" data-path-to-node=\"2\">More accessible and more flexible than the bigger players.<br><br><br><strong>Michiel<a href=\"https:\/\/gtoplating.nl\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"tb_inline_editing_target tb_selected_img alignright wp-image-6508\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/GTO-Plating-logo-300x95.png\" alt=\"\" width=\"171\" height=\"54\"><\/a><\/strong> <br>GTO Plating<br><br><br><\/p>                <\/div>\n            <\/div>\n        <\/div>            <\/div>\n    <\/div>\n<\/div>\n        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-css_id=\"ym8t723\" data-lazy=\"1\" class=\"module_row themify_builder_row headslide-ow fullwidth_row_container tb_ym8t723 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_bdx9723 first\">\n                    <!-- module plain text -->\n<div  class=\"module module-plain-text tb_ook5723 headingDivider\" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    <h2>Think it&#8217;s complicated?<\/h2>    <\/div>\n<\/div>\n<!-- \/module plain text --><!-- module text -->\n<div  class=\"module module-text tb_kfl6723   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: 400;\">Go on. Set us a challenge. We will tell you how we solve it.<\/span><\/p>\n    <\/div>\n<\/div>\n<!-- \/module text --><!-- module buttons -->\n<div  class=\"module module-buttons tb_2p57723 buttons-horizontal solid btn-redlin \" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"https:\/\/seabournelogistics.com\/nl-en\/contact-us\/\" class=\"ui builder_button tf_in_flx transparent\" >\n                                    <em><svg  class=\"tf_fa tf-ti-angle-right\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" aria-hidden=\"true\"><use href=\"#tf-ti-angle-right\" xlink:href=\"#tf-ti-angle-right\"><\/use><\/svg><\/em>                                        Contact our team                                        <\/a>\n                <\/div>\n                    <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"https:\/\/seabournelogistics.com\/nl-en\/quote\/\" class=\"ui builder_button tf_in_flx transparent\" >\n                                    <em><svg  class=\"tf_fa tf-ti-angle-right\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" aria-hidden=\"true\"><use href=\"#tf-ti-angle-right\" xlink:href=\"#tf-ti-angle-right\"><\/use><\/svg><\/em>                                        Request a quote                                         <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>From smooth customs clearance to complex urgent shipments: we are committed to a personalised and reliable approach. Read about our customers\u2019 experiences and find out what we can do for your goods flow.<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":338,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7154","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Experiences | Seabourne<\/title>\n<meta name=\"description\" content=\"Read customer experiences of Seabourne Logistics: reliable, personalised and proactive. From urgent to complex shipments.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/seabournelogistics.com\/nl-en\/company\/customer-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experiences | Seabourne\" \/>\n<meta property=\"og:description\" content=\"Read customer experiences of Seabourne Logistics: reliable, personalised and proactive. 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Read about our customers\u2019 experiences and find out what we can do for your goods flow.<\/p>\n\u201c\n<p style=\"text-align: left;\">We chose Seabourne because they provide a high-quality, reliable service that perfectly meets our expectations. Their service aligns well with the standards we wish to uphold, offering excellent value for money. Furthermore, communication was pleasant, professional and efficient. Seabourne was able to meet all of our specific requirements and delivery times. The positive experiences and references from others also influenced our decision.<\/p> <p style=\"text-align: left;\">Unlike a standard courier service, Seabourne actively works with you to find the most suitable shipping solution, including customs clearance, international regulations and time-critical deliveries. They have a global network and provide personalised support throughout the entire process. This makes them particularly well-suited to complex international shipments where reliability, speed and flexibility are essential.<\/p> <p style=\"text-align: left;\">They help us dispatch domestic and international consignments efficiently and reliably, taking complex logistical issues off our hands. This includes express deliveries, customs formalities, and coordinating consignments to various countries. Consequently, we are free from the burden of operational handling and can rest assured that important documents and goods will reach their intended destination safely and on time.<\/p> <p style=\"text-align: left;\">One example is an urgent shipment of important documents to one of our international offices. Not only did Seabourne arrange the transport, they also proactively helped us identify the fastest and most reliable shipping method. They kept us informed of the shipment\u2019s status throughout the entire process. Thanks to their quick response and personalised support, the documents were delivered on time. This was essential in order for us to meet our deadline.<\/p> <p style=\"text-align: left;\">In short, Seabourne is a reliable logistics partner that responds quickly, thinks proactively, and carefully manages complex international shipments from start to finish.<br><br><br><strong>Cindy <a href=\"https:\/\/www.debrauw.com\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"http:\/\/www.debrauw.com\/\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/De-Brauw-Blackstone-Westbroek-logo.svg\" alt=\"\" width=\"146\" height=\"49\"><\/a><\/strong><br>De Brauw Blackstone Westbroek<br><br><\/p> <p style=\"text-align: left;\">We have now been working with Seabourne for over 20 years to ship our goods.<\/p> <p style=\"text-align: left;\">For us, it is important that consignments are handled reliably and quickly at a reasonable cost. What we particularly appreciate about this partnership is the direct and personal contact with our dedicated contact person and the customer service team.<\/p> <p style=\"text-align: left;\">If a consignment requires a little extra attention, they work with us to find a suitable solution and explore the available options. This applies to both smaller and larger consignments.<\/p> <p style=\"text-align: left;\">On occasion, extra speed or flexibility is required, and it is important to be able to react quickly. A recent example was an urgent consignment within the Netherlands that was at risk of being delivered late by one of Seabourne\u2019s transport partners. Following a telephone call to Seabourne, a solution was sought immediately and the consignment was delivered that very evening.<\/p> <p style=\"text-align: left;\">Even if things don\u2019t go to plan on occasion, the issue is addressed and a solution sought. That combination of reliability, personal contact and practical problem-solving is the main reason why we have been working with Seabourne for so long.<br><br><br><strong>Monique <a href=\"https:\/\/www.icl-group.com\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/nl.icl-group.com\/\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/ICL-logo.svg\" alt=\"\" width=\"115\" height=\"44\"><\/a><\/strong><br>ICL<\/p> <p style=\"text-align: left;\">Here at Te Lintelo Systems, we entrust the vast majority of our imports and exports to Seabourne Logistics. To be honest, we wouldn\u2019t want to use anyone else.<\/p> <p style=\"text-align: left;\">Having a personal point of contact with our account manager and the customer service team makes a huge difference to us. While large international carriers can become bogged down in procedures and systems, Seabourne works with us to find solutions and explore possibilities. They are flexible, adapt quickly, go the extra mile when necessary, and act proactively when things don\u2019t go to plan. This is precisely the solution-oriented approach and service that we at Te Lintelo Systems also aim to offer our customers.<\/p> <p style=\"text-align: left;\">This is why we don't just see Seabourne as a carrier, but as a reliable logistics partner in our day-to-day business above all.<br><br><br><strong>Roland <a href=\"https:\/\/www.tlsbv.nl\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/www.tlsbv.nl\/\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/TLS-logo-300x53.webp\" alt=\"\" width=\"219\" height=\"40\"><\/a><\/strong><br>TLS - Te Lintelo Systems<br><br><\/p> <p style=\"text-align: left;\">We chose Seabourne because of their bespoke logistics solutions. In particular, their expertise in e-fulfilment and customs clearance is of great added value to us.<\/p> <p style=\"text-align: left;\">What sets Seabourne apart from a standard courier service is the diversity of carriers they offer. They monitor and oversee our daily flow of goods, which takes a huge burden off our shoulders.<\/p> <p style=\"text-align: left;\">A good example of the value they add is the proactive way in which Seabourne works with us. For instance, they supported us in setting up a complex B2C returns process by thoroughly assessing the feasibility and carrying out a cost-benefit analysis. We greatly appreciate this kind of active involvement.<\/p> <p style=\"text-align: left;\">If you\u2019re looking for a logistics partner that\u2019s flexible, prioritises personal contact and can combine multiple logistics services, then Seabourne is the best option.<br><br><a href=\"https:\/\/www.ecs-electronics.nl\/en-home\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/www.ecs-electronics.nl\/en-home\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/ECS-logo-300x300.png\" alt=\"\" width=\"115\" height=\"115\"><\/a><br><strong>Roger<\/strong><br>ECS<\/p>\n\u201c\n<p style=\"text-align: left;\" data-path-to-node=\"1\">We have been working with Seabourne since 2011, and we are still delighted with our decision to do so. Whether we call or book online, everything is sorted quickly and easily. Once a booking has been made, Seabourne takes full responsibility for the shipment and keeps us well informed. They react immediately even when something unexpected happens. Recently, for example, we needed to urgently send a shipment to our sister factory in southern Germany. The shipment was loaded in the morning, and by 8:30 pm, we had already received confirmation that it had been delivered. It's exactly what you want as a customer: a fast and reliable service that doesn't cause you any worry.<br><br><a href=\"https:\/\/www.debrauw.com\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"http:\/\/www.debrauw.com\/\"><br><\/a><strong>Marijn <a href=\"https:\/\/advanced-industries-packaging.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Advanced-Industries-Packaging-logo-300x113.png\" alt=\"\" width=\"167\" height=\"63\"><\/a><\/strong><br>Advanced Industries Packaging<br><br><\/p> <p style=\"text-align: left;\" data-path-to-node=\"1\">We have been working with Seabourne since 2011, and we are still delighted with our decision to do so. Whether we call or book online, everything is sorted quickly and easily. Once a booking has been made, Seabourne takes full responsibility for the shipment and keeps us well informed. They react immediately even when something unexpected happens. Recently, for example, we needed to urgently send a shipment to our sister factory in southern Germany. The shipment was loaded in the morning, and by 8:30 pm, we had already received confirmation that it had been delivered. It's exactly what you want as a customer: a fast and reliable service that doesn't cause you any worry.<br><br><br><strong>Ton<a href=\"https:\/\/www.curtec.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Curtec-logo-300x118.png\" alt=\"\" width=\"261\" height=\"102\"><\/a><\/strong><br>CurTec<\/p> <p style=\"text-align: left;\" data-path-to-node=\"2\">I had a productive discussion with an account manager at the time, who explained Seabourne\u2019s services to me in detail. We were particularly impressed by the combination of parcel services and the option to send express consignments occasionally. Both are easy to book and perfectly suit our day-to-day needs. What we particularly like is Seabourne\u2019s flexibility and their willingness to work with us to find solutions. We\u2019ve been very satisfied with the service over the years, and the reason we\u2019re still customers is ultimately because of that.<br><br><br><strong>Fran\u00e7ois<\/strong> <a href=\"https:\/\/www.foban.nl\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Foban-logo.webp\" alt=\"\" width=\"123\" height=\"59\"><\/a><br>FoBan<br><br><\/p> <p style=\"text-align: left;\" data-path-to-node=\"2\">Seabourne has an great website for making bookings and obtaining quotes. They respond quickly and effectively to any questions via various channels. We have also never experienced a failed collection.<br><br><br><strong>Aline <a href=\"https:\/\/www.dufor.nl\/\" target=\"_blank\" rel=\"noopener\" data-tb-inline-nav=\"https:\/\/www.dufor.nl\/\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Dufor-logo.svg\" alt=\"\" width=\"178\" height=\"50\"><\/a><\/strong><br>DuFor Polyester Specialties<br><\/p>\n\u201c\n<p>We are very satisfied with Seabourne. In particular, we appreciate their proactive approach to shipments and the fact that they follow up on virtually all of them, ensuring that potential issues are identified in advance. Even when problems do occur, they are always handled professionally, with every effort made to resolve the issue. This is certainly not a given when I compare it to the carriers we use for road transport.<br><br><br><strong>Stephan <\/strong><a href=\"https:\/\/www.adams-music.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/Adams-logo-300x113.png\" alt=\"\" width=\"165\" height=\"62\"><\/a><br>Adams Musical Instruments<\/p>\n<p style=\"text-align: left;\" data-path-to-node=\"1\">\u00a0<\/p> <p style=\"text-align: left;\" data-path-to-node=\"1\">We chose Seabourne because of the convenience and hassle-free service it offers. Compared to a standard courier service, the main differences are the ease of booking and the short waiting times when contacting customer services. There are no long waiting times when contacting them by phone or email. They redirect you to the relevant department immediately, and any query or complaint is dealt with and resolved straight away.<br><br><strong><a href=\"https:\/\/srgi.eu\/nl\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/SRG-logo-300x187.png\" alt=\"\" width=\"154\" height=\"96\"><\/a><\/strong><br><strong>Mariska<\/strong><br>SRG International\u00a0<\/p> <p style=\"text-align: left;\" data-path-to-node=\"2\">More accessible and more flexible than the bigger players.<br><br><br><strong>Michiel<a href=\"https:\/\/gtoplating.nl\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/seabournelogistics.com\/nl-nl\/wp-content\/uploads\/GTO-Plating-logo-300x95.png\" alt=\"\" width=\"171\" height=\"54\"><\/a><\/strong> <br>GTO Plating<br><br><br><\/p>\n<h2>Think it's complicated?<\/h2>\n<p>Go on. Set us a challenge. We will tell you how we solve it.<\/p>\n<a href=\"https:\/\/seabournelogistics.com\/nl-en\/contact-us\/\" > <em><svg xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" aria-hidden=\"true\"><use href=\"#tf-ti-angle-right\" xlink:href=\"#tf-ti-angle-right\"><\/use><\/svg><\/em> Contact our team <\/a> <a href=\"https:\/\/seabournelogistics.com\/nl-en\/quote\/\" > <em><svg xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" aria-hidden=\"true\"><use href=\"#tf-ti-angle-right\" xlink:href=\"#tf-ti-angle-right\"><\/use><\/svg><\/em> Request a quote <\/a>","_links":{"self":[{"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/pages\/7154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/comments?post=7154"}],"version-history":[{"count":48,"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/pages\/7154\/revisions"}],"predecessor-version":[{"id":7217,"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/pages\/7154\/revisions\/7217"}],"up":[{"embeddable":true,"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/pages\/338"}],"wp:attachment":[{"href":"https:\/\/seabournelogistics.com\/nl-en\/wp-json\/wp\/v2\/media?parent=7154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}